In London, Victim Support is commissioned by the Mayor’s Office for Policing and
Crime (MOPAC) to support those affected by terror attacks and major incidents.
Victim Support is a charity with over 40 years’ experience supporting victims of crime and abuse. They provide specialist support in a number of areas that include major incidents.
Victim Support’s specially trained staff and volunteers respond to the needs of victims and witnesses immediately following exposure to trauma and also provide longer term support.
Victim Support services are free and can be accessed 24 hours a day, seven days a week by calling their dedicated Support line on: 08 08 16 89 111
“We were thrown into a void, there was so much to do and so many decisions to make. Our Victim Support caseworker was one person in the midst of all of this chaos that
we were able to build a relationship with. She offered us consistent support from day one and we are still working with her now, two years later.”
Testimonial from a victim of the 2015 Tunisian Terror Attack.
Immediate Support – In the days and weeks following traumatic events 24/7 free Support line: 08 08 16 89 111
- Psychological First Aid: Immediate support
provided by trauma specialists to manage trauma symptoms and reduce likelihood of Post-Traumatic Stress Disorder (PTSD) developing
- Designated caseworkers provide specialist support and practical help
- Trauma informed support and assistance that meets the needs of each individual
- Practical and emotional support with the complex range of issues that may affect those who were impacted by terrorism
- Support for victims and witnesses of an incident as well as friends, family, peers, professionals and anyone supporting someone whose affected
- Services for children, young people and adults
- Referrals and signposting to other organisations who offer other specialist services
- Confidential non-judgement service delivered by specially trained staff and volunteers who understand the impact of terrorism and major incidents
- Support in community locations including hospitals or the work place, as well as at home.
Longer term support – In the months or years after a traumatic event
Traumatic events often cause considerable psychological distress to victims, which go hand in-hand with the devastating physical, practical and financial consequences of such events.
Victim Support’s specially trained caseworkers provide long-term support following an incident to help people cope and recover from the trauma they experienced. They work in partnership with a range of other organisations to meet the often complex needs of those impacted by major incidents.
It can take months or even years for people to experience the impacts of a traumatic event. Victim Support can provide support at any point after an event, whether it took place in the UK or abroad.
We have supported individuals affected by the attacks in Tunisia, Westminster and Manchester as well as conflicts and other major incidents abroad.
We will always make sure that anyone contacting us for support is directed to an appropriate service that meets their needs.
Victim Support staff can provide guidance and information to other professionals. With their consent, you can refer someone to Victim Support for support, or arrange a joint visit.
Contact Victim Support
Support line on 08 08 16 89 111
If you would like to support Victim Support:
Text: SUPPORTLDN to 70500* to donate £5.
Call: Supporter care line on 0808 168 9026
Or visit: http://just.ly/oneukappeal
Registered office: Victim Support,
Hallam House, 56–60 Hallam Street, London W1W 6JL
T: 020 7268 0200 Next Generation Text: 18001 020 7268 0200
* Please visit http://www.victimsupport.org.uk for further details and terms and conditions.