Welcome to the REPORT Hate Crime and get advice and support page
Where possible we encourage people to report directly to the Police in the first instance as they are best positioned to be able to respond (especially to emergency situations). If it is not an emergency and you don’t want to report to the police you could contact your local authority – and if you don’t want to speak to them we have listed a number of sites/organisations below that you can speak to for advice and support.
17-24-30 accepts no responsibility for the content and views expressed on these sites.
In an emergency always call the Police on 999
- If it is not an emergency then you can report to the Police on 101.
- You can also report to the police on-line via the True Vision website.
- In Scotland you can report hate crime via the Police Scotland website.
- On trains you can text the British Transport Police on 61016.
2. Local authority
Most local authorities have Community Safety departments with officers who will deal with anti-social behaviour, hate crime and domestic violence.
Local authorities, as a key partner of local Community Safety Partnerships, should include hate crime in their plans for working with local partners such as the police to reduce crime and anti-social behaviour.
- Find a local authority in England
- Find a local authority in Northern Ireland
- Find a local authority in Scotland
- Find a local authority in Wales
3. Third Party Independent Organisations
We understand that it is sometimes difficult to go to the police about hate crime. If you are a victim of hate crime or know someone who is, there are various support agencies in place to support and offer guidance.
We have organised this section into the following categories;
- Race or Religion
- Gypsy and Traveller
- Asylum and Refugee
- Sexual Orientation
- Domestic Abuse
- Alternative Sub-cultures
ChildLine is the UK’s free 24 hour counselling service for children and young people, available by phone on 0800 1111 and online at www.childline.org.uk.
ChildLine deals with any issues which cause distress or concern to children and young people including child abuse, bullying, self harm, substance misuse, parental separation and pregnancy. The website also provides help, support and advice on a large range of topics which are a concern to children and young people.
ChildLine Advice packs
Citizens Advice Bureau
Citizens Advice Bureaus provide free, confidential and independent advice from over 3,000 locations including in bureaus, GP surgeries, hospitals, colleges, prisons and courts. Advice is available face-to-face and by telephone. Most bureaus offer home visits and some also provide email advice.
Visit the website at www.citizensadvice.org.uk for details of your local Citizens Advice Bureau.
Crimestoppers is an independent charity helping to find criminals and help solve crimes. They have a phoneline you can call to pass on information about crime anonymously; alternatively you can send us information anonymously via this website, using their Giving Information Form. Callers don’t have to give their name or any personal information and calls cannot be traced.
Telephone: 0800 555 111
Equality Advisory Support Service
The EASS has a Helpline to give information and guidance on discrimination and human rights issues. The service is free and fully accessible by phone, email, fax, post, video link for those who wish use BSL and has access to advocacy services for those with mental ill health and people with a learning disability. Chat facilities will also be launched soon.
Equality & Human Rights Commission
Equality and Human Rights Commission Helpline Wales
3 Callaghan Square
0845 604 8810 – Wales main number. Open Monday – Friday 8am – 6pm.
0845 604 8820 – Wales textphone
0845 604 8830 – Wales fax
Equality Commission Northern Ireland
The Commission’s duties and functions include working towards the elimination of discrimination and overseeing the implementation and effectiveness of the statutory duty on public authorities to promote equality and good relations. The Commission is also responsible for promoting awareness of and enforcing anti-discrimination law on the grounds of age, disability, race, sex (including marital and civil partner status, gender reassignment, pregnancy and maternity), sexual orientation, religious belief and political opinion.
7 – 9 Shaftesbury Square
028 90 890 890 – Helpline
028 90 500 589 – Textphone
028 90 248 687 – Fax
Stop Hate UK
Stop Hate UK is a charity that provides independent and confidential support to people affected by Hate Crime. They provide confidential Hate Crime reporting services in various areas of the UK, including a 24 hour helpline.
Please check their list of areas carefully before calling.
Stop Hate UK
PO Box 851
0800 138 1625 – 24 hour Helpline
07717 989 025 – Text
SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.
Telephone: 01708 765200
Victim Support is the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected. They are not a government agency or part of the police and you don’t have to report a crime to the police to get their help. You can call any time after the crime has happened, whether it was yesterday, last week or several years ago.
56 – 60 Hallam Street
0845 30 30 900 – Victim Supportline
Victim Support Northern Ireland
Victim Support Northern Ireland is the charity which helps people affected by crime. They offer a free and confidential service, whether or not a crime has been reported. They are an independent organisation – not part of the police, courts or any other criminal justice agency.
Annsgate House, 3rd Floor
70/74 Ann Street
Telephone: 028 9024 4039
Race and Religion
Gypsy and Traveler
Asylum and Refugee
The Sophie Lancaster Foundation can offer support and advice to individuals suffering abuse because of their lifestyle or cultural interests. They can also support schools and clubs in building safer environments for all.