Q&A About 17-24-30 No To Hate Crime Campaign


Welcome to our WordPress site

Q: What does “17-24-30” stand for?

A: 17-24-30 represents the combined dates of the London nail bomb attacks on Brixton, Brick Lane and Soho which took place on the 17th, 24th and 30th April 1999.

Q: When was 17-24-30 founded?

A: A Facebook group was set up in April 2009 to mark the 10th anniversary of the London Nail Bomb attacks. We registered as a small charity with HM Revenue and Customs in August 2011 (Ref XT30898)

Q: What does 17-24-30 do?

A: Our primary aim is to organise and facilitate the April Acts of Remembrance #AAR to mark the anniversaries of the attacks on Brixton, Brick Lane and Soho, and National Hate Crime Awareness Week #NHCAW in October.

We believe that it is important to actively remember the victims of hate crime, to show our support to those who have had their lives changed forever by acts of hate. We state that hate crime is no acceptable in our communities and that we will work together to tackle this problem.

17-24-30’s secondary aim is to spread a message of H.O.P.E. across the UK and beyond to encourage local authorities (including councils and police services), key partners and communities affected by hate crime to work together.

Q. What does H.O.P.E. stand for?

A: H.O.P.E. stands for

  • Hate crime awareness,
  • Operational response to hate crime,
  • Preventing hate crime and
  • Empowering communities to report hate crime and access victim support services.

Further Links

For more information about what we do download 17-24-30 Tri-fold Leaflet 2016

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National Centre for Cyberstalking Research (NCCR)

NCCR - advert

The National Centre for Cyberstalking Research (NCCR) was established to address the need for research and analysis of the increased threat of cyber abuse to individuals and society.

The Centre is interdisciplinary in nature and draws upon the expertise of a number of people working in different fields including health, computer science, psychology, sociology and law.

The Centre engages with multi-agency groups in the criminal justice system.

The NCCR team carried two versions of Electronic Communication Harassment Observation (ECHO) and provided insight on the devastating impact of cyberharrasment on victims and is actively working to improve support available.

More recently, experts from medical discipline joined the team to evaluate the impact of cyberharrasment particularly on people living with chronic conditions and disabilities in the UK.

Findings showed that people with disabilities were vulnerable to online abuse and struggling for health and legal remedies.

This issue was found to be a continuation to the documented discrimination against people with disabilities -such as hostile incidents or hate crimes- which was further reshaped by the involvement of technology in our everyday lives, resulting into continuous trauma from anonymous offenders or known offenders equipped with technology.

It is documented that cyber abuse is associated with physical and mental health consequences such as depression or Post Traumatic Stress Disorder (PTSD), social isolation, unemployment or even suicide.

With such consequences in mind the team is concerned about the risk of such impact on people with chronic conditions and disabilities who are already coping with illness in everyday life and vulnerable to discrimination or abuse.

In order to address this issue, an ongoing project is being carried, targeting people with long term conditions and disabilities in the UK and encouraging them to share their negative online experiences via an online survey as a first step:


The aim is to understand these experiences and inform/propose improvements to the current system of support, and call for clear collaboration between healthcare, police and non-governmental organisations.

Contact details

National Centre for Cyberstalking Research, University of Bedfordshire, UK


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Countdown to National Hate Crime Awareness Week October 2016

#NHCAW Badge Logo

National Hate Crime Awareness Week logo

National Hate Crime Awareness Week #NHCAW 2016 is fast approaching…

The week takes place between the 2nd to 3rd Saturday in October each year – starting with a special launch event at St Paul’s Cathedral, followed by hate crime awareness events around the UK.

Last year over 200 events were registered with us. You can find out more about what took place here.

This year’s theme – is Standing Together with those affected by acts of hatred around the world.

We will be using the hash tags #NHCAW #WeStandTogether #NoPlaceForHate #SafePlaceForAll and #IDOHAR.

Our aim is to encourage local authorities (local councils and local police services) to work together with communities affected by hate crime across the UK to stage hate crime awareness events to promote a message of Hope.

H.O.P.E. stands for

  • Hate crime awareness,
  • Operational response to hate crime,
  • Preventing hate crime and
  • Empowering communities to report hate crime and access victim support services.

Now is the time to prompt your local authorities to get involved!

The week ends with International Day of Hope and Remembrance for those affected by hate #IDOHAR– when vigils against hate crime take place around the UK.

Are you ready?

This year NHCAW takes place between the 8th to 15th October.

International Day of Hope and Remembrance for those affected by Hate takes place on the 15th October

And don’t forget to join the #NHCAW Facebook page here!

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Hate Crime Victim Support in Europe – A Practical Guide

Hate Crime Victim Support in Europe

Galop has contributed to a new European Guide on best practices to support people experiencing hate crime, produced by RAA Saxony, a German civil society organisation.

This comprehensive guide shares the deep experience and knowledge of hate crime victim support providers with a broader audience. It also provides practitioners, criminal justice professionals, civil servants, policy-makers and politicians a comprehensive approach about how to fulfill EU Directive 2012/29/EU on establishing minimum standards on rights, support and protection of victims of crime and the OSCE decision No. 9/09 on Combating Hate Crimes.

Dr Michael Privot, Director of the European Network Against Racism (ENAR) stated:

No doubt this guide will be pioneering in making the voices of victims heard, and ensuring that they are properly cared for…the guide is comprehensive, written in an accessible language, and addresses both long-time practitioners and newcomers to the field.

Download: “Hate Crime Victim Support in Europe – A Practical Guide” here: RAA_Saxony-Hate_Crime_Victim_Support_in_Europe_2016_m

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Galop to run National Lesbian, Gay, Bisexual and Trans* (LGBT) Domestic Violence Helpline


The national Lesbian, Gay, Bisexual and Trans* (LGBT) Domestic Violence Helpline will now run by Galop, the leading LGBT anti-violence and abuse charity. Galop has been working for 33 years to support LGBT victims of abuse, violence and discrimination through a variety of services, including a helpline and as the lead partner of The Domestic Abuse Partnership which is the only specialist multi-agency community response to LGBT Domestic abuse.

Galop has worked quickly with Broken Rainbow and the Home Office, which funds the service, to ensure that there is no gap in service.

Nik Noone, Galop’s Chief Executive said “This is a vital service and it is important that those experiencing domestic violence in our communities have somewhere to turn when they need support. Galop has worked with all parties to make sure that support continues and there is no disruption to the delivery of this key service.”

Bob Green, Stonewall Housing’s, Chief Executive said “I am delighted that Broken Rainbow’s services will continue within Galop. As the lead organisation of the LGBT Domestic Abuse Partnership, Galop have ensured high quality services are delivered for LGBT people experiencing domestic abuse and that the emerging themes are considered by partners, providers, commissioners and decision-makers.  I look forward to these services growing in the future under Galop’s direction”.

Number of the Helpline – 0300 999 5428 or 0800 9995428

Opening Times:

10am – 8pm Monday
10am – 5pm Tuesday
10am – 5pm Wednesday
10am – 8pm Thursday
1pm – 5pm Friday
(1pm – 5pm Tuesday is trans specific service).

For further information, please check the Galop website here

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Metro Charity provide free and confidential support for LGBT people affected by hate crime

The Metro Charity are circulating leaflets to advertise their free and confidential advice service to LGBT people affected by hate crime.

Mretro Charity - Hate Crime Leaflet

The leaflet says Metro will;

  • listen and advise you on your options
  • Help you report to the Police, anonymously or in person if you want to
  • With your permission liaise with Police, housing, health and other services on your behalf
  • Help you with safety planning
  • Signpost you to other support

Metro provide advocacy and emotional support for lesbian, gay, bisexual and trans* people who experience hate crime.

What does the service include?

Metro offer one-to-one support by telephone, email and text, face-to-face meetings, safety planning, support attending meetings with services and the courts and access to METRO’s Hate Crime Counselling Service.

Who is the service for?

Anyone who is, or is perceived to be lesbian, gay, bisexual or trans* that has experienced a hate crime, discrimination, harassment or intimidation.

What is a hate crime/incident?

Acts of violence or hostility directed at people because of who they are or who someone thinks they are. Examples include: verbal abuse, physical attacks, threats of violence, hoax calls, abusive phone or text messages, graffiti, arson, hate mail, online abuse, harm or damage to your property, pet or vehicle.
Who are METRO?

METRO is a leading equality and diversity charity, providing health, community and youth services across London and the South East, with national and international projects. METRO works with anyone experiencing issues around sexuality, gender, equality, diversity and identity across our five domains: Sexual & Reproductive Health, Community, Mental Health & Wellbeing, Youth and HIV.

Get in Touch

Down load a copy of the leaflet here: METRO_Safer Communtiy_HATE CRIME_Flyer

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Hate Crime Stats revealed by Evening Standard FOI

The following hate crime statistics were revealed in an Evening Standard article “Met Police failing victims of hate crime” by Justin Devenport and Josh Robbins posted on the 7th April 2016.

The number of people facing police action for hate crimes in London has dropped by 13 per cent in the past five years — despite the number of recorded offences rocketing 72 per cent during the same period.

The data shows that the total number of hate crimes recorded by the Met jumped from 9,455 in 2011 to 16,296 last year.

However, the number of offences that led to police action fell from 3,931 to 3,418. It means that the Met acted in 41 per cent of cases in 2011 — but only 21 per cent in 2015.

All categories of hate crime — including racist, religious, homophobic, transgender and disability-related incidents — saw a fall in prosecutions.

Total Hate Crime Stats 2011-2015

The figures, obtained via a Freedom of Information request, reveal racist or religious hate offences almost doubled over the last five years from 7,989 to 14,111 — or more than 38 offences a day.

However, the number of prosecutions and other police action fell from 3,343 to 3,056 in the same period.

Race and Religious Hate Crime Stats 2011-2015.jpg

There was also a rise in the number of hate crimes related to disability in the same period, from 131 to 252, along with a fall in the number that led to action — down from 38 to 30.

Note – the Race and Religious figures are combined above. Today these figures are usually separated into two categories Race Hate Crime and Faith Hate Crime.

Disability Hate Crime Stats 2011-2015.jpg

Incidents of Transphobic hate crime were up 150 per cent, from 59 to 152. But the number of people proceeded against fell from 13 to 11.

Trangender Hate Crime Stats 2011-2015

Reports of homophobic hate crime were up from 1,276 in 2011 to 1,781 in 2015 but police actions fell from 537 to 321.Homophobic Hate Crime Stats 2011-2015

What we think at 17-24-30

A rise in ‘reported’ hate crime should be welcomed as it is taken to indicate that more people are confident reporting to the police – although there is no evidence that supports this statement. Victims of hate crime and communities affected by hate crime are not routinely asked if they have confidence reporting hate crime. We need to start asking victims and communities what they think and feel about hate crime.

We know that there is a huge gap between the ‘reported’ hate crime figure and the ‘actual’ hate crime figure – indicated by the estimated hate crime figures produced by the England and Wales Crime Survey. These hate crime figures need to regularly be made available to everyone responsible for tackling hate crime – to the members of ward panels, Safer Neighbourhood Boards, community organisations and anti-hate crime campaigners and practitioners.

Research by a number of organisations continues to show that there are low levels of hate crime reporting. We need to continue encouraging people to report hate crime. However this is not enough – we need to expect the police to maintain or increase the percentage of cases that they are resolving.

One of the reasons given for the fall in cases being resolved is lack of evidence. If that is the case then we need to start managing expectations. We need to start educating people – raising their hate crime awareness, how to report hate crime and what evidence is required to convict those who perpetrate it against us.

We need to acknowledge the impact that funding cuts are having across this area of work. Local authorities are cutting staff and resources – skills and expertise is being lost. The police are facing similar cuts. This impacts directly on the number of cases being thoroughly investigated, reviewed and resolved. So we need to start defending these services where they still exist and campaign to have them reinstated and adequately resourced where they have been deleted.

One final point – every time hate crime is reported in the media – journalists should be taking this opportunity to signpost people to appropriate advice and support services. Community Security Trust CST, Inclusion London, Galop, Metro Charity, Tell Mama, The Monitoring Group, Stop Hate UK amongst other anti-hate crime charities and organisations should be adequately funded and promoted.

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National Hate Crime Events Calendar 2016-17

17-24-30 National HC Events Calendar

Register your events

You can register your events here.

National Hate Crime Google Map

This map has been set up to show hate crime awareness events and activities taking place around the UK between the 1st April 2016 to 31st March 2016.

National Hate Crime Events Calendar

April 2016

  • 17th April – Brixton Remembers 17-24-30
  • 24th April – Brick Lane Remembers 17-24-30
  • 28th April – Inaugural meeting Charities Against Hate Crime Quarterly Meeting
  • 30th April – Soho Remembers 17-24-30

May 2016


June 2016

  • 7th June – HEAR Hate Crime Conference

July 2016

  • 28th July – 2nd Charities Against Hate Crime Quarterly Meeting

August 2016


September 2016

  • 16th Sept – One day workshop lead by Dr Paul Jackson

October 2016

  • 8th Oct Launch of #NHCAW at St Paul’s Cathedral
  • 15th Oct Brighton and Hove Solidarity Vigil #IDOHAR
  • 16th Oct 17-24-30 Annual Fundraising event at Two Brewers


November 2016


December 2016


January 2017
February 2017


March 2017


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